Shipping & Delivery Policy
1. Order Processing
- ✓ Orders are typically processed and dispatched within 1-2 business days
- ✓ You may receive a verification call from our team for order confirmation
- ⚠️ Security Alert: We never request payments over phone calls or messages. Please be cautious of fraudulent calls.
2. Delivery Timeframes
| Region | Estimated Time |
|---|---|
| Mumbai Region | 2-3 Business Days |
| Metro Cities | 2-5 Business Days |
| Other Regions | 4-7 Business Days |
Note: Delivery timeframes exclude weekends and public holidays. Delays may occur due to external factors such as weather conditions or logistical challenges.
3. Shipping Charges & Payment Methods
Prepaid Orders
Shipping charges will be calculated at checkout based on:
- Total shipping weight
- Product size
- Delivery location
Cash on Delivery (COD)
- • Available for orders under ₹1,200
- • Additional ₹49 cash handling fee
- • Advance payment required for shipping & handling via UPI
4. Order Tracking
Once your order is dispatched, you will receive:
- ✓ Tracking number via email
- ✓ SMS updates about your delivery status
- ✓ Direct tracking link
5. Contact Support
For any queries regarding your order or delivery:
- 📧 Email: support@mambaboutique.in
- 📱 WhatsApp: +91 9167594159
- ⏰ Working Hours: Monday to Saturday, 10 AM - 9 PM
Disclaimer: We strive to deliver all orders within the mentioned timeframes. However, delays may occur due to unforeseen circumstances. We appreciate your understanding in such situations. For detailed information, please refer to our complete shipping, return, and exchange policies.